COOKIE POLICY

What is a cookie?

Cookies are data placed on your computers or mobile devices. They can be distinguished by their unique identifiers, associated with your computers or telephones. They allow you to not have a poor consumer experience on your favourite websites, since they recall your actions and preferences. Therefore, you do not need to enter your navigation preferences each time you use the site, such as the location, the font or the language.

These “cookies” are stored in RAM in your computer. They do not allow us to identify you; however, they record information relating to the navigation of your computer on the Website (the pages you have visited, the date and time of the visit, etc.) that we can read during your subsequent visits.

The purpose of the data collected thanks to “cookies” is to identify you when you want to connect to your personal space and store your connection to the Website.

Are cookies deposited when you browse the website?

When you first visit the website www.belfoodservice.com, a banner informs you of the presence of these cookies and invites you to indicate your choice. The cookies requiring your consent in accordance with the regulations are deposited only if you accept them. You can at any time inform yourself and configure the cookies to accept or refuse them via the cookies banner accessible at any time at the bottom of the site or by configuring your browser.

What data is collected through cookies?

All data relating to a terminal at a given time may be collected via cookies, in particular: one or more technical identifiers that make it possible to identify your Internet box; the date, time and duration of a terminal’s connection to an Internet site; the URL address of the page from which the terminal accessing the Internet site originates; the type of terminal operating system (e.g., Windows, MacOs, Linux, Unix, etc.); the type and version of the terminal’s operating system (e.g. ); the type and version of browser software used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.); the brand and model of the mobile terminal or tablet; possible download errors; the language used by the browser software used by the terminal; the characteristics of the content consulted and shared.

How do we use them and what do we need them for?

For a fluid use of the site, to be able to visualize in first place adapted contents and to benefit from a better appearance of the site, we invite you to understand how these cookies are exploited, with an aim of proposing you a more qualitative service.

On our website, we may place different types of cookies for different purposes. Below is a table summarizing the different types of cookies we may use for the www.belfoodservice.om website

Mandatory cookies for operation of the website Functional cookies Customization cookies
These are necessary for the proper operation of the platform. They are designed to meet the needs of key services such as secure connection and defining privacy preferences. You can allow or block these cookies directly in your browser but in the latter case you may not be able to use the platform in its entirety. These cookies allow us to assess the website traffic and develop resources to improve performance. They retrace your movements on our website and inform us of the content that you are most interested in. Thanks to them, we can offer you more relevant content and track the changes to our platform. Finally, they also recall log-in information, thereby avoiding you having to log in again, remember the content of your shopping cart and provide greater consistency of the structure of the platform. These cookies allow us to offer you improved and personalized features. They can be deposited by our partners who offer additional services on our pages or by us. By not accepting these cookies, some or all of these services may not work properly.

 

Who places the cookies on the website?

The entities placing cookies on the website are:

  • The editor of the site (BEL SA) and its processors, i.e. the technical service providers who process your navigation data on behalf of BEL SA;
  • The social network publishers that can place cookies on the website are: Facebook, Instagram, LinkedIn.
  • Our business partners: Google Inc., Doubleclick, Weborama, Yahoo, Digital Metric

You have the choice to set your browser to accept or reject all cookies, to delete cookies periodically, or to see when a cookie is issued, how long it remains valid, and what it contains, and to refuse to store it on your hard drive.

You can choose to block or disable these cookies at any time by adjusting the internet browser settings on your computer, tablet, or mobile device in accordance with the instructions established by your internet browser provider and listed on the Websites mentioned below:

On Internet Explorer

Open the “Tools” menu, then select “Internet Options”; click on the “Privacy” tab and then the “Advanced” tab; choose the desired level or follow the link below:

https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

On Microsoft Edge

Open the “Settings and more” menu, then select “Settings”; click on the “Privacy, search and services” choose the desired level or follow the link below:

https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

On Mozilla Firefox

Open the “Tools” menu, then select “Options”; click on the “Privacy” tab and choose the desired options or follow this link:

https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies

On Mac/Iphone/Ipad Safari

Choose “Safari > Preferences” then click on “Security”; In the “Accept Cookies” section choose the desired options or follow this link:

https://support.apple.com/en-us/HT201265

On Google Chrome

Open the configuration menu (wrench logo), then select “Options”; click on “Advanced Options” then in the “Privacy” section, click on “Content Settings”, and choose the desired options or follow the following link:

https://support.google.com/chrome/answer/95647?hl=en

On iOs

https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

You can also type “cookies” in the “help” section of your browser to access instructions for setting cookies.

DATA RETENTION

In accordance with data protection regulations, your personal data will be retained only for the period required for the purpose for which the data have been collected and processed.

Since the retention needs may vary according to the particular purpose, the personal data retention period may also vary. The criteria used to determine the retention period are, in particular, the following:

  • the existence of a legal obligation to retain the data for a certain period of time;
  • an administrative interest in retaining your personal data;
  • the existence of a contract between you and BEL SA;
  • the time limits of the applicable legal provisions.

 YOUR RIGHTS REGARDING YOUR PERSONAL DATA

In accordance with the regulations in force, you have the right to access and rectify your personal data as well as, insofar as applicable, the right to request its deletion, the right to oppose the processing of your data for a legitimate reason and to obtain its limitation or portability.

When you exercise your rights, your personal data will be processed for the purposes of handling your request (civility, surname, first name, copy of identity document, nature of the request, response given). These data are kept for a period of one year or six years, depending on the right exercised, with the exception of the copy of the identity card, which will always be kept for one year.

You may exercise these rights or ask any question relating to the management of your personal data by the Bel Group by contacting:

By e-mail to the following address: [email protected]

By mail to the following address: BEL SA – Direction de la Communication – 2 allée de longchamp – 92150 Suresnes – France

Where there is reasonable doubt as to the identity of the applicant, proof of identity may be requested where appropriate.

You also have the right to refer any complaint relating to the way in which BEL SA collects and processes your data to the Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.

PROTECTION OF CHILDREN’S PERSONAL DATA

The BEL Group considers that parents must be informed of the relationship that the company and its brands establish with their children. The BEL Group therefore undertakes to request the e-mail address of the parents/guardians of Internet users under the age of 15 years in order to send them a copy of the registration e-mail sent to their children.

At any time, on simple request, parents/guardians can have access to the registered personal data concerning their child and ask if they wish to be removed from our databases by contacting the consumer service. Likewise, parents/guardians may exercise all the rights that their child has under the applicable regulations on personal data law by contacting the consumer service in the manner provided for in Article 12 of this Policy.

UPDATE

This Policy may change from time to time. We will keep you informed of these changes but we also invite you to consult it regularly.