Bel Foodservice

Privacy policy

PRIVACY POLICY

The purpose of this Privacy Policy is to provide simple, clear and complete information to natural persons (“you”, “your”, “yours”) on the processing of personal data concerning you and implemented by BEL SA in its capacity as Data Controller.

Before communicating us your personal data and giving us your consent if applicable, we recommend that you read this Privacy Policy carefully.

  1. THE BEL GROUP’S COMMITMENT TO PROTECTING CONSUMERS’ PRIVACY AND PERSONAL DATA

In order to best meet your expectations and build a close relationship with you, the Group collects personal data about you by various means, and in the context of your  browsing on the [www.belfoodservice.com] website. You must be assured of the confidentiality of the information you exchange with us and our brands. Our  group undertakes to you not to breach your privacy and to ensure that the collection and storage of your personal data is transparent and secure.

  1. PROTECTION OF PERSONAL DATA: THE PRINCIPLES

BEL SA makes sure that the fundamental principles of data protection are respected for each processing operation:

    • Legitimacy: data will only be collected for specific, explicit and legitimate purposes. The processing will not involve sensitive data (racial or ethnic origins,   political, philosophical or religious opinions, trade union membership, health, sexual life, offences, convictions or security measures).
    • Relevance and Accuracy: we ensure that the data collected are adequate, relevant and not excessive in relation to the purposes for which they are collected, and that they are accurate, complete and, where necessary, kept up to date.
    • Transparency: at the time of collection of your personal data, you will be informed of any information relating to the collection and processing of data concerning you, including the purpose of the collection.
    • Limitation of retention: personal data will be kept for a period not exceeding the time necessary for the purposes for which it is collected and processed.
    • Consent: your consent will be required prior to any collection of personal data for purposes that will be specified to you at the time of collection.
    • Access, rectification, opposition: at any time, you have the possibility to access, request rectification or deletion of your personal data. You may also object to the use of your personal data. To exercise these rights, please refer to article 12 of the Policy.
    • Confidentiality & Security: the BEL Group undertakes to process your personal data in such a way as to guarantee the confidentiality and security of your personal data by implementing appropriate technical and organisational measures.
  1. SCOPE

This Privacy Policy covers processing operations carried out in the context of:

    • management of the website www.belfoodservice.com
    • management of applications sent from the online forms on the website www.belfoodservice.com
    • recruitment of Bel Group employees
    • Bel Group’s suppliers management

For all of these Processing operations, BEL SA is the entity that determines the means and the purposes and thus acts as Data Controller within the meaning of the applicable regulations on personal data and in particular EU Regulation 2016/679 on the protection of individuals with regard to the Processing of Personal Data and on the free movement of such Data (hereinafter “GDPR”).

You can find all the information relating to BEL SA on our Legal page.

  1. PERSONAL DATA COLLECTED

Depending on the type of our relationship with you, we may request information about you and/or your family members, such as:

    • identification data (title, surname, first name, date of birth…);
    • contact details (telephone number, postal address, e-mail address…);
    • information provided by you in the context of a contact request and, if applicable, the content of the message, as well as any information communicated subsequently during our exchanges, such as your consumption habits;
    • professional contact data provided to BEL SA such as the contact indicated as the main contact for the contract (execution and signature), the contact for invoicing and any other contact person: surname, first name, professional e-mail address, professional telephone number, function, and all information contained in our exchanges;
    • elements relating to your professional and educational background (curriculum vitae, level of education, skills…) and all information communicated by you in the context of a job application (spoken language, hobbies, salary expectations…);
    • connection and navigation data (IP address, cookies, etc.).
  1. TIME OF COLLECTION

Depending on the purposes for which your “personal data” will be processed, the collection may take place at various times including:

    • during your requests for contact with the communication service or the consumer service;
    • when you browse the BEL Group websites;
    • when you register on the Supplier Portal (Sourcing@Bel);
    • during your spontaneous application or in response to a job offer published by the BEL Group.
  1. PURPOSES AND LEGAL BASIS OF PROCESSING

BEL SA collects and processes your data for the purposes of:

    • responding to all your requests made to the communication department or the consumer service, on the basis of your consent which you express by submitting your contact request;
    • improving our products, in particular through a better perception of your wishes and needs, on the basis of our legitimate interest in responding to market demand;
    • to secure and improve your use of the BEL Group websites (navigation, data security…) on the basis of our legitimate interests and/or your consent if applicable;
    • to establish the elements necessary for the conclusion of commercial transactions, such as the definition of the price and other contractual conditions concerning the exchange of goods and/or services, on the basis of the execution of the contract with our suppliers;
    • studying your application, whether spontaneous or in response to a job offer published by the Bel Group, on the basis of our legitimate interest and/or your consent if applicable.
  1. RECIPIENTS OF YOUR PERSONAL DATA

As part of the management of our relationship and in particular to enable us to respond appropriately to requests made on our website [URL website], for applications or registration on the Supplier Portal, we will be required to transmit your “personal data”:

    • Internally, to the authorised staff of the departments responsible for accessing and processing the data concerned, in particular:
      • IT Department
      • Consumer Services
      • Marketing Department
      • Human Resources Department
      • Industrial Service
      • Purchasing Department
      • Legal Department
    • Externally, your data may be transferred:
      • to technical service providers chosen for their expertise and reliability who act on our behalf and according to our instructions (IT subcontractor, host of our servers, etc.) ;
      • to local authorities in the context of a legal obligation or at the request of an administrative authority authorised to make this type of request.

We never share your personal data with other companies for marketing purposes without your consent.

  1. INTERNATIONAL DATA TRANSFER

In the context of service contracts concluded by BEL SA, the recipients of your personal data may be located abroad, including outside the European Economic Area (EEA) in countries where the data protection legislation differs from that applicable within the EEA.

Any transfer of data outside the EEA is subject to appropriate contractual and other safeguards in accordance with applicable data protection regulations.

  1. SECURITY

The Bel Group is committed to protecting your personal data against any loss, destruction, alteration, access or unauthorized disclosure.

To this end, the Bel group implements the appropriate technical and organizational measures, given the nature of the data and the risks involved in processing it, to preserve the security and confidentiality of your personal data.

These measures may notably include practices such as limited access to personal data by Bel group employees, contractual guarantees in the event of recourse to an external service provider, the performance of privacy impact studies, regular reviews of practices and procedures on Bel group information systems, physical and/or logical security measures (secure access, authentication process, backup copies, antivirus software, firewalls, etc.).